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2.0 Based on 95 reviews
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  • Customers like
    • Room 4
    • Cleanliness 4
    • Options initally 3
  • Customers don't like
    • Misleading information 15
    • Being lied to 14
    • Deception 11

We'd just had a wonderful visit at the Guy Harvey Resort that had been set up by our travel agent. We traveled on our own and not part of a sales pitch. As we were leaving, there was a little desk in the corner, and a sales agent asked us if we'd be interested in coming back? Offered us a really cheap 4-day, 3-night stay. Our son was getting married and we thought it would be a great little honeymoon for them. Well, the next year, they still... Read more

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I am pleased with my Blugreen experience. Because we joined Choice hotels group, we got a call from Blugreen. The destination was Savannah and since we had a son in Georgia we decided to go. Our hotel was the Holiday Inn which was much nicer than the accommodations we would have chosen for ourselves I was worried about the two hour salespitch because I had heard that timeshares take you away by yourselves and really wear you out. That was... Read more

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PLEASE DO NOT fall for it. We got free stay at SLS Las Vegas and had to attend their 'presentation'. After that, salespeople provided info such as, We have tie-ups with all major airlines and for $1000-1100 round trip, you can use approximately 2000 vacation points. Since I travel internationally frequently, I thought even if I don't use this for vacation, I can use it mostly for travel and bought the basic package. As it turns out, I can't use... Read more

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I have never delt with a more unprfessanal group of sales people in my life this when i arrived in Williamsburg Virginia became obvious the moment the 24hour facility was not open this somehow became my fault i was given a time to see there time share presentations in the middle of the day i asked to change it was told that was fine and that i would receive an email thatt didnot happen and once again no one could be reached now i wil have to... Read more

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We bought a package at their Phoenix office and changed our minds the next day. When we told them, there was NO pressure to reconsider. We followed the steps sending a return receipt request letter to their Florida office. The cost was put on the Bluegreen credit card we had just opened, and the full amount was credited back as soon as the Florida office received our request to cancel. We were treated well by the staff at Phoenix, and they were... Read more

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We were told repeatedly that our sales presentation could be scheduled at a preferred time during check in. I called the hotel to let them know I would be a late check-in and they let "me" know what my presentation time was for! Not a choice of times "not optional". Not to mention our 2 hour presentation was 11:45am that takes up most of our afternoon! Now I have to go or I'll be charged for the 2 night stay and my plans for the afternoon are... Read more

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This was the worst customer service I've ever experienced, my account was messed up several times and has yet to be fixed. For some reason they keep canceling my automatic draft and charging me late fees. I've had it with this company and don't want to deal with the headache. It's not worth it take my advice and just walk away. Add comment

This is the review of your company that I will share as many places as possible. "Booked a vacation through Bluegreen Getaways to New Orleans a couple months ago. The agent guaranteed me I would be within walking distance of French Quarter as I am flying down (less than a mile was exact words). Received multiple emails with address of a hotel in the French Quarter so I assumed all was well. Less then a week before travel date my hotel was... Read more

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I drove a three hour drive to one of there presentation on 04/18/2015. Once I enter in the door I was told to filled out some more paper work, after that this lady gave the my application. And then he approached me saying that I didn't not make enough income. That I could not attend the presentation went upstairs came back and wanted me to sign another paper and I refused. Look at my account today and they have pulled out 182.00 out of my... Read more

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In a March 2016 I was contacted by the BlueGreen marking department with this fantastic offer for a three night stay in Charleston if we would just listen to a 90 pitch for their timeshare program. When I hesitated a little they threw in a Getaway trip and a 5 night cruise out of Charleston! I asked a few more questions about specifics regarding the gift cards and extra costs/options and here is what I was told.....you will get 2 $100 gift... Read more

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