Bluegreen Resorts Complaints and Reviews

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Bluegreen Resorts
Main address: 4960 Conference Way North, Suite 100 33431 Boca Raton FL
800 456 2582, 866 850 4999, 866 933 7520, 561 912 8000, , http://www.bluegreenvacations.com/contact-us
  • 456+14 mobile complaints
  • $730K claimed losses
  • $1.6K average
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  • Oct 28
  • Hotels and Resorts
  • Ridgedale, Missouri
  • Positive Experience
  • 118

I agree with other reviewers who did not understand that "2-nights at the Big Cedar Lodge" is really 2-nights at "a really nice hotel" (their words). When I realized what was going to happen, I followed their instructions and wrote a cancellation letter (which must be done within 30 days). A rep called to ask why and, when I told her, she magically found a room for us on the grounds at Big... Read more

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  • Oct 27
  • Hotels and Resorts
  • Sevierville, Tennessee
  • Vacation Certificate
  • 148

This is quite an outfit. The "vacations" offered to induce people to listen to their sales pitch are impossible to book. They have a whole department set up just to make sure you will never be able to redeem their certificates. Also, the $100 rebate is in the form of a card from which you have to print gift certificates to crummy eateries where you get 50% off the total bill (if you plan it... Read more

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  • Oct 23
  • Hotels and Resorts
  • Pigeon Forge, Tennessee
  • Poor Hotel Conditions
  • 1
  • 1
  • 431

My parents who are in their early 80's drove from Oklahoma to Virginia to look at a time share in Pigeon Forge, Tenn. I live in Virginia about 5 hours east. My Dad told them he would listen to their sale's pitch but would not purchase a time share because of his age and the fact that he has a motor home he travels in. They came to my house to get me as they were told they could bring 2 guests... Read more

Was this review helpful? 5 1

     

  • Oct 20
  • Hotels and Resorts
  • Maintenance Fees
  • 1
  • 1
  • 300

Well after 6 years of paying out over $6000.00 in maintenance fees and mortgage payments we still have never been able to book one day with Bluegreen Vacations. And everyone of the "prizes" given to us were all scams trying to get us hooked on costly hotels costing $350.00 per night with mandatory 10 nights of stay. You spend $3500.00 in order to receive a flight worth $800.00? Scam,scam,scam why... Read more

Was this review helpful? 5 1

     

  • Oct 20
  • Hotels and Resorts
  • Vacation Points Program
  • 354

My husband and I weren't sure if Bluegreen was the right choice for us, so we signed up for the 'sample' program. We paid for 9,000 points and could supposedly do everything regular owners could do, with no committment to a timeshare. We later found out that we weren't allowed to vacation during the summer (which also includes the whole month of August) or holidays. It irritated me, but we just... Read more

Was this review helpful? 2 1

They cancelled our reservations and did not know until after we arrived at destination. Add comment

     

  • Oct 11
  • Hotels and Resorts
  • Positive Experience
  • 874

We also signed up for a BlueGreen vacation at Bass Pro. When we made our reservation by phone, they did tell us that the Lodge at Shenandoah had been closed because of a fire, so we would be staying in one of the cottages. Having seen in their brochure how luxurious the cottages were, that seemed like a plus, not a minus, to us. However, when we arrived, late at night, the cottage to which we... Read more

Was this review helpful? 3 0

     

  • Oct 09
  • Hotels and Resorts
  • Orlando, Florida
  • Timeshare
  • 520

Everyone was super nice until we bought. We found out we were promised things that we couldn't get unless we bought more points a year later.We would get charges I didn't know of on my credit card and when we tried calling we would leave messages but no one would contact us back. When finally getting a hold of a person they said that they are sorry that we were promised and that there is nothing... Read more

Was this review helpful? 3 0

     

  • Oct 09
  • Hotels and Resorts
  • Timeshare Points
  • 520

The only people who really enjoy this club have purchased a ridiculous amount of points and can be extremely flexible with their travel plans. If you are a normal working family like us, forget it! The initial vacation "offer" is great and of course you have a wonderful time, that is just so they can make you an owner and then hit you with all of their misinformation and restrictions. Beware... Read more

Was this review helpful? 3 0
 
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