Mar 29, 2008 Bluegreen Resorts complaint |
Spring of 2007 a telemarketer began calling offering us a special deal at Blue Green Resorts. After about the 10th call of my wife and I tossing it back and forth with talk to my husband to talk to my wife, I finally talked to the telemarketer.
She made a great offer for $250.00 we would have 3 days /2 nights all inclusive vacation including shows and meals at one of Blue Green Resorts premier resorts.
The first and last question I asked was if this was a time share promotional offer and she responded several times that it was not.
The telemarketer said it was simply a vacation package being offered by Blue Green Resorts, at a location of our choice at any of their resorts which included Hilton Head North Carolina. It was all inclusive with the exception of travel. We had a year to use the vacation.
In 1999 we purchased such a vacation package to Branson Mo, and had a great time .. NO TIME SHARE
tours or presentation. So we bought the BlueGreen Resorts package thinking it was the same type inclusive vacation package we had bought before.
When we finally ( three months, and two calls later) received our vacation package it was a time share.
We were out $250.00 so we decided to keep the package and take a trip to Hilton Head at some time in the future.
Last week (March 26th 2008) we decided we had some free time and would use our vacation package. First thing we were told was that we had purchased a Branson Missouri, vacation and that was where we would have to go.
We said okay to Branson and the reservation person scheduled us for three days and two night at the Raddison in Branson. (we have the reservation documented)
When we arrived at the welcome center in Branson we were told that we could not stay at the Raddison. We were told that the Raddison had no rooms available, my wife countered this with she had checked on the reservations before we left home earlier that day and they confirmed that we had reservations, then the VERY RUDE, young man told us that the Raddison was a piece of SH*T, and the Travel Lodge was a much nicer hotel, no amount of arguing would get them to allow us to keep the Raddison Reservation.
We checked into the Travel Lodge, which possibly had been closed up for the winter and just reopened. It smelled very musty, ( we both were suffering from Allergies) There were spiders and spider webs. It was not up to the standard of the Raddison. It probably was not up to the standard of most other motels in Branson.
We took the promotional tour and was treated very rude when we told them we were not interested in buying a time share, we were even told how much we would regret not buying the time share if one of us died and we didn't have the great vacation memories.
We finally got out of there and returned to the REWARDS CENTER for our show tickets and meal vouchers.
The tickets was two tickets off THEIR LIST ..
The meal was for a barbecue meal at a bar that looked like a biker bar, the building looked as if it was about to fall down.
My wife finally asked just what our $250.00 was suppose to be for we were then told that we never paid anything. I have the Credit Card reciept.
We are not happy, and I plan to use the internet to warn people to stay away from Blue Green Resorts.
Gerald McClusky
3333 Forrest Drive
Newport AR 72112
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1. Written by Rosie, on 30-04-2008 23:11
 , WOW, I hope this does not happen to us when we go on our family trip to Orlando.
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