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  • Customers like
    • Cleanliness4
    • Room3
    • Listened to our concerns2
  • Customers don't like
    • Deception10
    • Being lied to10
    • Misleading information8

  • Jun 11
  • Hotels and Resorts
  • Peoria, Arizona
  • Hotel Accommodation
  • 286
  • REVIEW RATING 4/5

We booked the resort thinking it was a resort!! If we had wanted to stay at motel 6 we would have booked there. After two complaints to the front desk and being told the manager would call us, he never did. Finally, we get this apology letter which wasn't worth the paper it was written on. The art work looked like a garage sale, the carpet was filthy and the couch was on the floor and the... Read more

Was this review helpful? 0 1

  • Jun 09
  • Hotels and Resorts
  • Charlotte, North Carolina
  • Vacation Package
  • 528
  • REVIEW RATING 5/5

Okay so here is what this vacation agency did to our family. Last year we traveled with Bluegreen Vacations and loved it! We were so impressed with the property and the staff. When we saw another great deal we couldn't wait to jump on it and this time we were definitely investing in their time shares. So in April 2015 we signed up for our vacation at $199 for 5 days at Myrtle Beach, SC with a... Read more

Was this review helpful? 3 0

  • May 31
  • Hotels and Resorts
  • Concord, North Carolina
  • Hotel Conditions
  • 572
  • REVIEW RATING 5/5

My husband and I made a reservation for the 5-13--18 2015. Upon arrival we observed the door would not lock. The sofa was so low it was like sitting on the floor because there was no mattress in the sofa bed. The place was as if we were in some low class motel. Needless to say, my husband and I was totally dissatisfied as this was a special occasion (our anniversary). The maintenance fees... Read more

Was this review helpful? 1 1

  • May 22
  • Hotels and Resorts
  • Myrtle Beach, South Carolina
  • Vacation Package
  • 1114
  • REVIEW RATING 5/5

My family and I were shopping at the Myrtle Beach Tanger outlets on May 16, 2015, when we passed a Blue green resort kiosk. We were approached by an older gentleman named Mark, who asked if we had ten seconds to speak with him. Mark pulled out a catalog filled with gorgeous, glamorous images of beautiful destination vacations. Our eyes immediately went to the resort in St. Petersburg, FL and... Read more

Was this review helpful? 9 1

  • May 20
  • Hotels and Resorts
  • Timeshare Presentation
  • 657
  • REVIEW RATING 5/5

buy the two nights for $99.......beautiful place....then they get you into the presentation and it's like a Nazi death camp interrogation! they say one hour and they keep you and take your sanity and ruin the vacation that you signed up for....DON'T DO IT!!!!....if you do the math it would take many many years to spend the money that the time share costs...we bought a sampler package to check it... Read more

Was this review helpful? 2 1

  • May 17
  • Hotels and Resorts
  • Conover, North Carolina
  • Vacation Ownership
  • 546
  • REVIEW RATING 5/5

They lie about most of the things they say you can get and give you stuff you don't need for your money like a 100 $ dinner that ends up been cuopons for underrated restaurants or the Visa cards that don't work on certain places I just read all this reviews all over the Internet about this been a rip off they can't assure you that if you want to get a room somewhere you can so if they sell the... Read more

Was this review helpful? 1 3

  • May 12
  • Hotels and Resorts
  • Jacksonville, Florida
  • Positive Experience
  • 1
  • 1
  • 475
  • REVIEW RATING 5/5

Luis robles was an excellent sales representative who made our vacation great and our experience with bluegreen has been nothing but amazing as always answered any of our questions and we would buy many many more points from him we are planning to Platinum with Luis he is an amazing human being who takes care of his clients I recommend everybody who goes to World Golf Village go see Luis robles... Read more

Was this review helpful? 0 0

I was taken in by Bluegreencorp . Luckily I read the contract and found I could cancel with in 10 days , did that. Got a email saying are creit card was credited 49 dollars, it not and what about the 1500.00 down payment! They should be closed!!!! Add comment

  • Apr 28
  • Hotels and Resorts
  • Atlanta, Georgia
  • Travel Package
  • 1184
  • REVIEW RATING 5/5

My brother and I purchased the 5 day 4 night travel package to New Orleans, Louisiana for $200. We were told we would be staying in a 2 bedroom site in the heart of the French quarter, what we got its a double room at the Holiday Inn in a suburb of New Orleans. When I called to complain and get the accommodations I was promised I was informed that they didn't have any suites and to change from a... Read more

Was this review helpful? 0 1

  • Apr 23
  • Hotels and Resorts
  • Ridgedale, Missouri
  • Positive Experience
  • 1
  • 1
  • 1404
  • REVIEW RATING 5/5

I believe that after nearly 15 years of ownership I will speak up for a company my husband and I are vested with. I read some of the reviews first and it seems that the most negative ones are simply through lack of research on the part of those giving the review before purchasing. When husband and I bought initially in Springdale MO, we received an excellent rate for what we now understand it... Read more

Was this review helpful? 3 4

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