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2.0 Based on 95 reviews
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  • Customers like
    • Room 4
    • Cleanliness 4
    • Options initally 3
  • Customers don't like
    • Misleading information 15
    • Being lied to 14
    • Deception 11

I bought a 3 night package for $199 with the understanding that I would be staying at the location near Phoenix. I was placed in a Courtyard/Marriott about 8 miles away. They said that they had overbooked their location. Marriott took my credit card for "incidentals" as is customary. I did attend the presentation as was my responsibility but it wasn't for me so I didn't buy. Upon checkout at Marriott I got a $0.00 balance checkout receipt... Read more

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Don't fall for their lies. Big big big mistake! They get your money for nothing!!!!! Add comment

Do not let the sales people at bluegreen sell you this junk. It's a money pit ! They lie about everything and take all of your money. This whole thing has been a nightmare! No way out except to spend alot more money we do not have. At the presentation they show you all of these wonderful places you can go but don't tell you after spending over 9,000 you don't have enough points to go anywhere causing you to spend even more money. Also lying... Read more

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Bluegreen Resorts - Review about Bluegreen Vacations Harbour Lights from Kingsport, Tennessee
1 of 3

We were duped into going to a Bluegreen sales seminar after signing up at a Bass Pro Shop. We were promised 2 nights in a hotel for free and were given a Bass Pro gift card. The hotel they booked us in was a dump and the gift card didnt even work! After telling the sales people at the seminar no for about 4 hours my wife relented and we agreed to purchase a sampler week because of the property they have in Charleston, South Carolina. We were... Read more

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This time share/resort does nothing but lie, give you empty promises, and take your money. Every year fees increase. It's impossible to book a vacation where you want it. They opened credit cards to put the mortgage on in our names without consent. They don't answer the phone when you need help. They tell you they have assigned a personal representative to help you but that person is never avaloable. Very high sales pressure. I could go on for... Read more

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We have owned Bluegreen for many years. We have upgraded and each time been disappointed after we did it. The biggest problem is availability. Try to get on the wait list for LA, Mardi Grai week and see where that gets you. Try to book a week in N.Y. and see how many points that takes or if you can even get in for a week at Christmas. Oh yeah sign up with the wait list, been there done that, no availability. Asked where I was on the list. ... Read more

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We went to Myrtle Beach on what we had thought would be a nice summer vacation. Unfortunately for us that's where all the trouble began. We were offered discount dinner tickets to attend a 90 min sales presentation and went in convinced we weren't going to buy anything. We met with Mark (forget his last name) and after 4 hours we decided to join. What a mistake!!! We were told we could rent this out (not true) and that it would increase in... Read more

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Ripping off people at the scale Don Holbrook does will land him in jail again. He laughs and yucks it up while people who are not savvy to the rip off continue to be scammed. If they would simply check online and do a back ground check it would be easy to see he and his "partners" have scammed others their whole lives. They suck off others and create a new ponzy scheme every few years. When all else fails file bankruptcy. Read more

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As an owner for over 16 years, I have never encountered such bad customer service. It takes them days to get back to you if you want to amend a booking - that's if they ever do. I am sick having to constantly chase them up every time I contact them. When you try to call them, you are also left hanging on the phone for ages too or passed from person to person to try to sort out your problem. Management really need to sort out this bad and slow... Read more

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We have been an owner at Bluegreen for 4 years and we have had a miserable experience. We have lost more pointes than we have been able to use. Saving points is a ridiculous process and saving them through RCI is a scam as well. There are so many hidden (completely undisclosed) terms, that until you violate, go unseen. Unless you can schedule at least one year in advance, it's a miserable deal and completely worthless. As a matter of fact it's... Read more

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