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2.0 Based on 108 reviews
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  • Customers like
    • Room 4
    • Cleanliness 4
    • Options initally 3
  • Customers don't like
    • Misleading information 15
    • Being lied to 14
    • Deception 12
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Talked with sales agent on phone to set up a presentation. Price that was quoted over phone was not what was charged on my credit card. It was $50.00 more than stated. Tried several times to get in touch with customer service both by email and phone. No one has responded as of yet. They did not do what was told to me. I am now trying to get a refund. I may have to get an attorney involved. The customer service department stinks. Once someone... Read more

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I'm not sure if you call it a scam, but I do know the sales pitch is very misleading and can suck you into purchasing something you are not financially committed to. I'v been a owner for nearly 15 years and have been annoyed everytime I use it. I actually have to deal with anger and regret every time I go on a BG vacation. I should be proud as a owner, but I'm not. Here are the top issues with being a Bluegreen owner: 1. Availability: Hard to... Read more

Was this review helpful? 3 4

Attended an event to be told about Bluegreen vacations. We did not purchase. We received 2 certificates, 1 for a cruise and 1 for a hotel stay. We have had nothing but trouble with Bluegreen about these certificates. IT'S AN ISSUE WITH BLUEGREEN, not the redemption company. Received the wrong certificate and not getting the run around. It's now past the 60 days to register the certificates and NOBODY at Bluegreen will help, they keep... Read more

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We are Bluegreen GOLD owners... It's a constant battle to book.. EVERYTHING we were told ... LIES! Resorts we've been to are beautiful, but good luck trying to book it. Hold times on the phone are excessive. Customer service is poor. Would never recommend this to ANYONE!

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We bought 7000 points and have never been able to use them. I have called and begged them yo help me and show me how to use the points, that is a joke. So I tried to sell them, thats also a joke and scam. They claim they will mail the package to sell, but they never do. I have tried and tried to work with them.I wish I would have read these reviews before we purchased. I too, was a victim at BassPro shop, We should be able to trust them, since... Read more

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If you bought Bluegreen timeshares this is your chance to get out of their contract. Whether it was in Florida or another state. It does not matter what size package you bought or when you bought or which resort you bought at. If you want out this is the time to contact me and to get out of contract with never ending annual fees. Contact me at AGAIN! It does not matter what size package you bought or when you... Read more

Was this review helpful? 1 0

We'd just had a wonderful visit at the Guy Harvey Resort that had been set up by our travel agent. We traveled on our own and not part of a sales pitch. As we were leaving, there was a little desk in the corner, and a sales agent asked us if we'd be interested in coming back? Offered us a really cheap 4-day, 3-night stay. Our son was getting married and we thought it would be a great little honeymoon for them. Well, the next year, they still... Read more

Was this review helpful? 4 0

I am pleased with my Blugreen experience. Because we joined Choice hotels group, we got a call from Blugreen. The destination was Savannah and since we had a son in Georgia we decided to go. Our hotel was the Holiday Inn which was much nicer than the accommodations we would have chosen for ourselves I was worried about the two hour salespitch because I had heard that timeshares take you away by yourselves and really wear you out. That was... Read more

Was this review helpful? 2 1

PLEASE DO NOT fall for it. We got free stay at SLS Las Vegas and had to attend their 'presentation'. After that, salespeople provided info such as, We have tie-ups with all major airlines and for $1000-1100 round trip, you can use approximately 2000 vacation points. Since I travel internationally frequently, I thought even if I don't use this for vacation, I can use it mostly for travel and bought the basic package. As it turns out, I can't use... Read more

Was this review helpful? 3 0
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