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We booked this vacation in February... couldn't cancel.. called in advance to make sure everything would be okay during Irma... they said DONT WORRY WE HAVE GENERATORS THAT WILL RUN THIS PLACE FOR A WEEK OR MORE. we are a premier owners... 2 properties with them. Well...
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2.3
I liked
  • One location we visited was okay
I didn't like
  • Entire process
  • Salesperson lied
  • Availability
#1099347
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Bluegreen Resorts - Over promise, under deliver
Bluegreen Resorts - Over promise, under deliver
Hello all! This will be a long review but so worth it to read it especially for those staying as part of a package deal with presentations. I had previously bought a vacation package from a company that's was so terrible I had to leave my hotel in the middle of the...
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2.3
I liked
  • Options initally
  • Sales staff
I didn't like
  • Employees make excuses
  • Booking policies
#1093009
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I signed up for the package and booked my vacation with the upgrades. The"resort" was nothing like the website or the description that they gave me. When I checked in the facility was horrible. Upon contacting them I was advised that is not one of our Resorts. It is an...
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Anonymous
PEMCO

Your complaint didn't specify which resort you were assigned to.

1.0
#1091864
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Bluegreen Resorts - Booking

Bluegreen Resorts
#1092881
You go to book a reservation in adVance and you say no But when you sign this up the answer is always yes why do you have to lie too us to get your way???
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Bluegreen Resorts - Very pushy sales staff

Bluegreen Resorts
#1089924
2.0
Details
Signed up to view the resort. Was told it was friendly and not pushy. Supposed to be two hours. Four hours later after multiple people pressuring us to buy with multiple deal offers finally got annoyed and said enough is enough!! Thing is I would of purchased had they not been so pushy!!
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Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website

Bluegreen Resorts - The worst vacation experience ever had.

Bluegreen Resorts
#1089151
My wife set up a stay to see a timeshare with blue green, what a shock when we arrived at the hotel that they set us up in , I have seen a lot thru the years but this takes the cake. The room had a fan blowing the smell around that smelled like death wow, room was fillthy BAD! We could not get relocated they refused advise STAY AWAY from BLUE GREEN, poor customer service, worst I ever seen
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Bluegreen Resorts - Harassment!

Bluegreen Resorts
#1074787
This company has been calling me for SIX years trying to sell my their gimmick. I have continuously asked for my phone number to be removed from their system yet they continue to call. They are relentless to the point that I feel I'm being harassed. Stop calling my cellphone. How difficult is that?! Stay away from them!
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Bluegreen Resorts - A Ruined Much Needed Vacation!Bluegreen Mountain Loft Resort
Bluegreen Resorts - A Ruined Much Needed Vacation!Bluegreen Mountain Loft Resort
Bluegreen Resorts - A Ruined Much Needed Vacation!Bluegreen Mountain Loft Resort
Bluegreen Resorts - A Ruined Much Needed Vacation!Bluegreen Mountain Loft Resort
Bluegreen Resorts - A Ruined Much Needed Vacation!Bluegreen Mountain Loft Resort
Bluegreen Resorts - A Ruined Much Needed Vacation!Bluegreen Mountain Loft Resort
Bluegreen Resorts - A Ruined Much Needed Vacation!Bluegreen Mountain Loft Resort
Bluegreen Resorts - A Ruined Much Needed Vacation!Bluegreen Mountain Loft Resort
Bluegreen Resorts - A Ruined Much Needed Vacation!Bluegreen Mountain Loft Resort
Bluegreen Resorts - A Ruined Much Needed Vacation!Bluegreen Mountain Loft Resort
Checked in on 08/13/17 & checked out on 08/20/17. This was a spur of the moment get away as my husband had been ill & recently had surgery. When I made the reservation I requested a mountain view & explained about my husband and wanted this to be a relaxing & stress...
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Anonymous
Jack

Another time share horror story.

Anonymous
Mamanpapa

In reference to Bluegreen Mountain Loft review above. They did respond to our visit from 08/13/17-08/20/17 with a phone call to compensate us for the problems we had. They see...

3.2
#1090927
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Hello I purchased a hotel vacation package for 3 night and 4 days and booked for Orlando as my destination. When I purchased the package I was informed that I would be staying at one of our resort location from 12 destinations that you choose from. When I booked the...
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#1089281
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Bought the two night package about three years a go. Was told that we could use them at anytime. Well thats not true.Went to book a room in Williamsburg Va .Was told that if we wanted to stay on a weekend .We would have to pay fifty more dollars for another night. But...
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Anonymous
PEMCO

I believe Bluegreen's accommodation certificates provide for a cancellation fee and a fee for weekends. Therefore, I fail to understand how you have been deceived by Bluegree...

1.0
#1086138
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We bought in Daytona Beach on our honeymoon 28 years ago. What a sucker we were and have been ever since. The maintenance fees keep going up every year and the property maintenance goes down every year. We have contacted them before but nothing was ever done. I have...
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Anonymous
Anonymous

I will give my points away for free yes free 10,000 points. The maintenance fee per year is more than I can rent a beautiful place for on my own

I went to a meeting that was supposed to take 110 mins of my day, after 3 1/2 hours I agreed to the terms. ( I refused the big deals with the 16% interest rate) They took my credit card and disappeared for 20 mins to check my credit. I told them I was a diabetic and...
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4.6
I liked
  • Property
I didn't like
  • It was a scam
  • Chipped tiles in the pool
#1081582
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Signed up for their vacation packages around the country on 10/09. Given a certificate for an additional 10,000 points that we could use anytime. Each time we wanted a vacation, we were told the points were no good, they weren't found (even after sending copies),...
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Anonymous
PEMCO

Did you reference your Bluegreen account number when you sent copies of the points certificates?

1.0
I didn't like
  • Entire process
  • Misleading
  • Misleading information
#1078641
Reply to reviews
Sir I completely agree with you! They tell you whatever they think you want to hear to get you to buy. Then as a final seller, they whip out the 7000 point package! But guess what you learn afterwards. It's almost impossible to reserve anything even if you have saved...
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1.0
#1078159
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