Bluegreen Resorts
Reviews and Complaints
To get out of the Timeshare , maintenance fees
User's recommendation: Very nice company and customer service
Employee Orientation
User's recommendation: Never
Roll over Points
User's recommendation: Can only rollover pts for 1 year even with covid 19
Cancel
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Peoria, ArizonaBike stolen from Blueg5 property
I was unable to reach Mr Honeycutt either by phone as no one answered several tries or email, response I sent replying to his email was returned. I did find him on Linkedin and send a message with no response.
This is his reply email regarding theft below:Dear Joetta, Sorry I missed you yesterday when I reached out, I left you a voicemail and my number in case you'd like to discuss. I was sorry to hear about your misfortune with the bikes being stolen, I hate that anyone would consider such an action. I also noticed you were unhappy with the team’s response, my apologies if we mishandled the situation. I will certainly use it as an opportunity for training for what really is an extremely rare situation.
We do have security cameras around property but we don't have 100% area coverage. Although the HOA really can't be held responsible for lost or stolen property as posted around the resort, I'd welcome the chance to help in any other way I can. We filed an internal report but if you've reached out to the local police we'd be happy to work with them should it be needed. I hope this doesn't sour you on the resort, we sure hope to host you again someday.
If I can be of further assistance please don't hesitate to reach out via email or the number listed below. Until then, cheers and safe travels.Sincerely,Jeff HoneycuttResort Manager623 889-****
Preferred solution: Apology
User's recommendation: Bring all items inside your rooms
Bluegreen site would not accept payment
Overview
- Amenities
- Nice staff at avante resort and at resort
Preferred solution: Nothing
User's recommendation: Be patient.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTravelers Plus Through Bluegreen
- How i was treated when asking for a refund
Preferred solution: Let the company propose a solution
Complaint
Preferred solution: knowledge, research before you act
User's recommendation: review the check the color before booking vacations to verify the roll over points can be used.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTravelers Plus
- Poor customer service over the phone in regards to refunds
Preferred solution: Full REFUND and apology and HIRE better employees!
Reservationns
DO not even buy $99 package! They put you in a flea bag motel, NOT at one of their resorts, unless you pay MORE!!
- Nice looking photos
- Lies and fabrications
Preferred solution: Let the company propose a solution
User's recommendation: DO NOT WASTE YOUR TIME "DRURY INN" is not a resort!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMisleading
- It was a scam
- Deception
- Misleading information
Preferred solution: Full refund
User's recommendation: Scam!!! Scam!!! Scam!!!
-Do NOT purchase anything~cheated
User's recommendation: RUN
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSell ownership back for maintenance fees!
- Are frauds
Preferred solution: Take back for maintenance fees or, just cancel our frigging ownership!
User's recommendation: Stay away, PLEASE!
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