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We were late on our maintenance fees and Bluegreen turned the account over to their collection department. This is after they tack on a late and lockout fee and added finance charges. The collection dept added another 40% to the balance. Total of 50% added to the...
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#134555 Review #134555 is a subjective opinion of poster.
I too was invited to see the resort in the Smoky Mountains. I was given a personel tour from on of the sales people. he was a very nice young man. He was very patient with all the questions we had. We just loved the program but said it seemed too good to be true. We...
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10 comments
Anonymous
#129038

To "ME":If you are so "Happy" why are you here at "Pissed Consumer" HAHAHAHA....what a sham. Folks, if you are NOT a Bluegreen employee and are looking for an honest assessment of this company believe this one.

Bluegreen is a nest of liars and thieves. They are out to steal your money and couldn't give two sh$ts less about you or your family.

They only care about getting you to sign their contract so their lawyers can tell you next year "sorry, your contract specifically states 'based on availability'"This is the most unethical and immoral company in existence. I don't understand why the government lets these *** bags continue to operate

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#133941 Review #133941 is a subjective opinion of poster.

Bluegreen Resorts in Winter Park, Florida - Bluegreen Resort is a ***

I have a problem with the attitudes of the customer service department when I called about maint. fees. The maintenance fees are outrageous per year!!!! You can't expect me to believe that the maintenace on my timeshare is that much per year. Especially when I'm not the only one that stays in the timeshare and I only stay once a year. I have had nothing but bad experiences with Bluegreen since we bought our timeshare and I can't wait to sell it!!!!!!!! You hodoo'd me once but you won't do it again It's not fair that I can't use my points until my maintenance fees are paid if I pay my monthly payment.
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2 comments
Anonymous
#35338

Everything about this corporation is terrible. Their customer service is horrible.

Maintenance fees are ridiculous and they need to be investigated. I think they are stealing from us and we have no recourse because it is listed somewhere in very small print. One year our maintenance fees went up 41%. Plus, most of the time when you try to book a place there is nothing available.

IF you are lucky enough to book a place to stay, before you even get checked in they want to schedule you for a 90 minute tour/presentation which is just another sales pitch to try and get you to buy more. If anyone is considering buying one of these vacation packages - BEWARE!!!!!

Anonymous
#33377

simply put, bluegreen has some serious customer service issues. for that matter, some of their sales people are so pushy, they *** on being obnoxious.

not a professional sales environment. Buyer beware of Bluegreen

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#133792 Review #133792 is a subjective opinion of poster.
My husband and I bought and paid off bluegreen resosrt points. Everytime we try to reserve our week, we are always told the resorts are all full and we can take our vacation on days they have openings. We have to basicly plan a vacation when they say we can stay at...
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2 comments
Anonymous
#44908

Call 11 months out. I've gotten reservations calling within two months, but it's risky.

Everyone who owns Bluegreen can call eleven months out but most people don't so your odds are pretty good then at the resorts BG owns (which is most of them). The BG units in the affiliate resorts are sometimes gone by eleven months out, though - check the BG website to see which ones are affiliates or owned.

Ironically, it's the affiliates that have a bluegreen dot on their page; the owned resorts have an orange dot. Go figure.

The yahoo bluegreen group has some great advice if you want to check them out, but you're on the right track in wanting to reserve early; just do it at eleven months instead of twelve.

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#133499 Review #133499 is a subjective opinion of poster.
I've reviewed several entries & see a common theme. Deception. I've developed that opinion myself. During our purchase we pointed out something in the contract that wasn't explained in the negotiations. They compensated us with a certificate of points....
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5 comments
Anonymous
#538942

Just got back from Big Cedar as part of a trial package. My family and I enjoyed it very much.

We did however see some things during thier sells pitch that seemed too good to be true. Also I did not like the fact that we were not able to properly study thier contract before deciding yes, or no. Each time we refused to *** they did offer us a lesser priced deal.

Never dealt with time shares before and before anyone does I would recommend that they really study the contract before signing. Any place that will not allow you to do that has to be shady!!!

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#132881 Review #132881 is a subjective opinion of poster.

Bluegreen Resorts in San Antonio, Texas - Call all hours day and night selling their ***

have told blue green to stop calling and they will not. Using the "you entered a drawing " ploy. What we entered was supposed to be for a ge water softner at home depot and now these *** weeds call selling their *** all hours. WILL NOT STOP!! have told blue green to stop calling and they will not. Using the "you entered a drawing " ploy. What we entered was supposed to be for a ge water softner at home depot and now these *** weeds call selling their *** all hours. WILL NOT STOP!! Very rude when told to stop calling!!
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#132758 Review #132758 is a subjective opinion of poster.
Gatlinburg, TN - we were stopped on the street and asked to take a tour. We told the lady that we did not want to buy anything, we don't make snap decisions, and we don't like high pressure sales tactics. The employee pulls out a binder with displays in it,...
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14 comments
Anonymous
#462257

Wow....glad I checked this site. Headed back to Bass Pro. Going to confront those $$$$heads.

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#132471 Review #132471 is a subjective opinion of poster.

Sales promotion for bluegreen resorts

We are bluegreen owners and we were called at home and told as we had not spoken to anyone in management since we joined that they were interested in getting our opinion as to how we felt about bluegreen. We naively thought this would be a great opportunity to learn more about how to use our ownership and also let them know that we were not very satisfied. As I should have expected it turned into nothing more than a high pressure sales tactit to try to sell us an upgrade of our membership. We were deceived and when we directly asked the salesperson if worked on commission he flatly denied it and insisted that he was there a travel coordinator for us if we bought the upgrade. And this upgrade was bargained priced for today only of course for around $9,000. He wasted more than an hour and a half of my own, my wife's time and my daughter having to wait for us in the playroom. It was demeaning, deceptive and I think these type of sales tactics should be into and perhaps a formal complaint should be filed.
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#132232 Review #132232 is a subjective opinion of poster.

Bluegreen Resorts in El Monte, California - Don't ever pay fees late

Due to an overlook on my part, I underpaid our fees by $49. I do all my bills on-line and paid that bill from memory (which is why I underpaid by $49). Never thought much of it. We moved, causing a confusing in our mailing address. Well, Bluegreen turned our account over to their collections company which charged us a late fee daily based on our entire fee charge of $469. Bluegreen and their collections company also claimed I didn't pay at all-which after showing them the cancelled checks they stopped that line. I am presently in negotiations/argument with Bluegreen because I'm fine with paying a late fee for the $49 I underpaid them. But since they charged me a daily late fee on the full amount, I've been charged an additional $458! Presently, I've paid $927 on a $469 bill and my account stills says I owe them 26 cents. Why do I keep paying them? Because if this goes on my credit report, I'll never get good rates on houses or cars. Bluegreen and their collections company basically charged me nearly 95% in late fees. Um, a little illegal I think. Last letter I sent gave them 20 days to refund me or I'll get a lawyer involved.
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2 comments
Anonymous
#33386

I agree that Bluegreen's customer service is well below standards. If you are considering sitting through one of their boiler room pitches, note the time that you arrived and leave.

Someone should purchase bluegreen sales people a watch. While I wouldn't say Bluegreen is a scam, this is one of those painful life lessons where buyer must beware because, candidly, Bluegreen is in it for the money.

I don't fault them for the business but point with serious disdain at their ethics and business practices. Think twice before attending this, or any, timeshare presentation.

Anonymous
#30382

I attended a Bluegreen presentation, and I am so glad I didn't sign up! I'm sorry for all your problems--it would seem that since they brag so much about their exceptional customer service, they would want to work with someone who obviously made a simple error.

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#132131 Review #132131 is a subjective opinion of poster.

Bluegreen Resorts in Detroit, Michigan - Bluegreenresorts false advertising

i recently entered a drawing at comerica cityfest when a month later i got a call saying i had won four airline tickets i talked to a representative that gave me no indication she worked for bluegreen resorts she assured me these tickets were of no cost to me you can imagine my rage when my husband and i walked in to pick up our tickets and its a vacation club that wasnt the worst part in order to use the airline tickets we had to stay at their resorts at 350 a night for seven nights i was pissed
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1 comment
Anonymous
#720946

good thing you didnt have to sign up for a time share like I did. It cost me 17k and $500 a month.

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#131737 Review #131737 is a subjective opinion of poster.