We received our refund about 30 days after the cancellation letter was received, yes I validated that via two different certified letters which required signatures from BlueGreen employees. However, it was not a full refund, they only refunded 90% of the deposit we put down on our TimeShare.
I guess I should just be happy that we "woke up" and knew it was a bad idea, then reading the documentation on the way home from TN really opened my eyes. My husband and I talked at length about it before we arrived home, the next day I wrote a request for cancellation and he mailed it via certified mail. A few days later he suggested we mail another copy via US Mail, just as a precaution, the post office offered a signature service on that one as well.
Now 30 plus days later we have received a partial refund.
Buyer Beware of these sneaky snakes!
Reason of review: Poor customer service.