249 York St, Williamsburg, VA 23185, USA
Not resolved

They clearly deceive with the intent to take your money. No doubt about it.

That is a scam. Take time to ask questions? Absolutely, but what they say is not what you get. Nothing they "promise" you verbally is in writing.

Once they get your signature and your money, they forget about you and move on to the next sucker. When we accepted the preview offer of three nights at a BG resort, we were told that we would be staying at the resort they showed us online. Just before we were to arrive, they contacted us to say that we would actually be staying at a different place, a 4th rate dive. When I said we would cancel or delay until they had room at the actual resort, they came up with a room there...but for more money.

The lies and deception continued from there.

We were fortunate to use most of the points we bought in the Sampler package last year, but it was very difficult to get rooms at places we wanted to visit, in some cases impossible. Even off season, middle of the week.

Product or Service Mentioned: Bluegreen Resorts Vacation Ownership.

Reason of review: Poor customer service.

Bluegreen Resorts Cons: Deceptive sales practices, Deception.

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