Benicia, California
Not resolved

In June 2009 I was in a Bass Pro Shop in Westminster Colorado, and found the sales agents selling a $99 weekend vacation in Vegas and other locations. July 26, 2009 was our tour date, and we were to spend 1.5 hours at the tour – however this lasted for 5 hours! In the end we decided to purchase a Bluegreen ownership because we have been planning on traveling to Italy, Greece, Spain, and all around the world for the rest of our lives. They said we could go to all these places for $169 per week after the purchase our lifetime 1-time membership of $26.000. They said we would spend at least $7,000 on each vacation we talked about without a Bluegreen membership, so owning a Bluegreen membership would purportedly save us a lot of money.

During the presentation, we fell victim to a variety of material misrepresentations, which we only later found to be false. We were told that we would receive 20,000 points a year that could be used at RCI as well, and that our timeshare was a real estate investment, which would appreciate in value over time. We were also told that new nearby developments would drive up the price of our timeshare in the near future, and that we could easily sell (or rent) our timeshare for a profit. We were also told that we would be able to exchange our property location and go anywhere without paying any fee other than the $169 booking fee. The sales representatives told us that Bluegreen representatives would act as our travel agents, and that they had monitors which displayed specific client travel times and potential airline accommodations as well as car rentals. We were told that Bluegreen agents would also have all of our offers loaded into a database profile, which would allow them to choose the best offer for us to use for a specific trip.

We were also told that we would be able to refinance our timeshare at a local bank, but later discovered that banks don't refinance timeshare loans. We were also told that we would be able to write off timeshare interest or the timeshare itself on our taxes, but later discovered that this is an exception only made for vacation homes, and that timeshares don't belong to this classification. We were told that our 20,000 point plan would grant us far more amenities than it actually did. The sales representatives claimed that resorts were available al the time, and that we didn't need to plan our vacations more than two-three months in advance for any resort. The representatives also claimed that we would be granted three extra two-week vacations for free, one of which was a yacht vacation. These vacations never materialized.

We told the representatives that we wanted to take a group with us in 2010 to Mexico or Hawaii for Scott's 40th birthday. They assured us this was definitely going to happen; that we would have no waiting period and the timeframe was long enough. So I called after I got my ID number to book this trip and the representatives I talked to at Bluegreen laughed when I repeated what I was told at the presentation would happen: that they had my profile and could tell me what was the best to use, and that there were big screens in the office showing all of the various flights and vacation areas available to me. There was no availability at any Hawaii resort for 1.5 years; and if I booked it I had to use it or lose the points. This was in stark contrast to the specific promise made by the sales representatives at the time of sale. We were told that Bluegreen representatives would aid us in booking a vacation that was guaranteed to be available, yet there was no availability and we were laughed at by representatives over the phone.

I decided to transfer 8,000 points to RCI so we could go to Mexico with our friends as planned. When I tried to book this trip, I was told that the all inclusive resort would cost $1500-$3500 per person per week! The cost to book the trip was $169. After three days, if we decided we couldn't go, we would lose the $169! None of the resorts that were affordable were even available for a year. We had been told at the presentation that the only cost for a week at any resort would be the $169 booking fee. We had been told that there would be no other fees. We would never have purchased this timeshare if we had known that we would not be able to book reservations at any time we wanted, and that we would be subject to fees far beyond what we were told we would be responsible for paying per vacation.

Ive written all Attourney General offices to be denied. No one wants to accept the responcibility! I want to be in a class action law suit!

Product or Service Mentioned: Bluegreen Resorts Vacation Ownership.

Monetary Loss: $32.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

A friend of mine who came across this comment told me about this. I have a few things to say.

I have been a bluegreen owner for the last 6 years. I have visited 14 destinations of which 8 were bluegreen resorts and 6 through rci. I am actually revisiting a beatiful resort in Destin Fl in june of this year. I cannot understand all of the issues I have read in the above complaint.

The only issue I have ever run into was that therr was no soap in our room last September in aruba. That was rectified very quickly :-). I would recommend bluegreen ownership to anyone. I was never promised anything I did not receive ever!

I went over all my closing paperwork twice.

Once with my salesperson and

again in a closed office when I signed all my papers. I am a very very happy ownef.


Did you notice suebluegreeb and misspiggyworksforbluegreen are the same. Just because someone likes this product doesn't make then a cleaner or someone who gets paid to troll these sites.

I work for bluegreen but am not getting paid to do this. I love my company and will defend it.

Also, guys this suebluegreen is also most likely honestcitizen and Phil. Their way of writing is too similar.


Please contact me at

I am currenty trying to get enough people who are fed up with the lies and shady sales tactics and want to do something about it.

to SueBluegreen #606112

I feel for the scam buy these r..a.t. .b..a.s..t..a..r..d...s I had reservations at this Shenandoah Virginia..

Then I get a letter from them telling me I'm going to Tennessee in the smokey Mountains.. So I called the rat fink up was put on hold... hold ... hold...

was told I didn't have a reservation,where I made it .. They told me that date was full Yeah right !!!! Then this amber clown tells me they recorder my conversation ..Oh amber well guess what !! that's Illegal phone tapping !!!

Federal Crime ...Nobody told me they were recording !!! Plus I didn't hear any beeps I think I'll sue the c..r-a..p out of you !!!!!!!!!!!!!!!!!!!!!!!!! I'm fed up with this c..r..a.. p .

so I called my credit card company to get a refund !! Hey Amber ..

Do me a favor and go straight to H..e..l..l..!!! Your so full of s...h....i....t.

to nbeachdudes #643694

Do you ever notice that miserable people always seem to have all the issues all the time. What you put out there is what you get.

Whenever I travel I talk to fellow bluegreen owners and they are HAPPY. No company is perfect but gosh they will bend over backwards to fix any issues. Nbeachdudes you need to learn how to express yourself maybe a little more constructively. I am a successful small business owner and when I hear class action lawsuits I cringe.

Yeah go find a lawyer and your life will improve greatly lol. Take this advice please: 1. Take responsibility for yourself,2. Learn the art of effective communication.

3. Stop blaming the world. 4. Give thanks everyday.

Do these 4 things and your life will improve. I promise.

to SueBluegreen #609619

Watch it ... bimbo amber is gonna record your phone call !!!

to nbeachdudes Oak Island, North Carolina, United States #1178356

I'm not quite understanding your anger at the illegal phone tap, nbeachdudes? If it is recorded, I would have asked them to play it outloud so that you (and them) could Hear yourself ask for the reservations.

That proof should definitively answer the question of where you asked to stay. This 'illegal' tap, Should, Could be your best friend in defending yourself against their claims of You being wrong.

OR it could prove to you, that you are wrong. Even though I would have not been pleased to be recorded without my permission, this could have worked in your favor, If you had used reasoning skills and communication, rather than anger.


I dont know if anyone has noticed but Missy piggy constantly defends Bluegreens shady sales tactic because he/she works for Bluegreen.

to Miss piggy works for Bluegreen #609620

Yeah miss piggy has to be bimbo amber !!! ha ha ha !!!!!!!!!!!!!!!!!!


Most of what you were told is true you can exchange your points throughy RCI for just one fee I have recently done it, one fee per exchange, so that is true Bluegreen can not be held responisble for any extra costs that an RCI resort makes ie all inclusive.

Bluegreen will assist you in your travel arrangmenbt , you use your Travellers Plus memebrship for that and you can book flights car hire etc.

If you want to go at peak times then like with any other form of vaction package ... if you do not book early you get what is left , that is worldwide, the best rooms in any hotel for a holiday peak time are taken up long before 2 months out. Now if you go off peak yes you can book 2 months out even 2 weeks out and upto 2 days before you travel and still get accom.

Timeshares do not and never have increased in value and should never be used as a $$$ investment .... but you should have already known this because you had done your homework before the presentation DID YOU ?

You can get a lower % loan we did untill we sorted out our cash and then paid it off.

the 3 week free vactions are through RCI and will have come with all your paperwork .... this is the same for all owners who buy from Bluegreen direct.

as you can see it was not all lies was it?

You May Also Like