I am a Bluegreen owner of 12 years and never really been disappointed other than the Delray Beach Resort-Gulfstream Manor to which I submitted my disappointment online to bluegreenonline with no feedback from Bluegreen I realized at that point they really don't care about their Bluegreen owners. Going forward to my second complaint is last month (October, 2012) I booked a place at Mountainloft, TN for a friend of mine to stay (October 5 -October 8) to which she gave them her Discover card to use as her check-in deposit for her stay which would be credited back if no damage was caused to the room.
She did use te same card a couple of other places in Gatlinburg. A week and a half later she noticed 3 charges on her credit card for Bestbuyonline, lynda.com and a place in Sevierville, TN she did not charge She called and let them know someone had used her card. The same month,October 19 -October 22, I stayed at Club 36 in Vegas and used my Chase checking/debit card for my check-in damage deposit. I did use my card 3 places on Freemont but that was it.
On November 2nd, while back home in Kentucky, someone charged $269.98 at a Walmart in Texas. I believe this is a big coincidence and believe someone at Bluegreen that has access to all resort credit card used for damage deposits are selling the credit card numbers or for personal use. I was wondering if this has happened to anyone recently? If it has I would contact Bluegreen because it is happening within which is ashame.
I sent an email regarding this to BLuegreen on their wevsite and have not gotten a reply. I will be calling as a follow up but wanted to know if this is happening to anyone else here lately.