Pekin, Illinois
23.4K views
70 comments

This is to let everyone know that we did receive a refund from Bluegreen. The key is cancelling in the allotted time which varies from state to state so READ your contract and Owner's Kit immediately.

We were approached in a Bass Pro shop and offered a vacation if we would attend a Bluegreen timeshare presentation. Like idiots, we fell for the presentation and signed a contract to purchase. We were in Seiverville, TN. Back at the hotel, we looked thoroughly at the Owner's Kit they had given us.

It was a huge binder full of information. We realized that we did not want this timeshare and read further to see if there was a cancellation option. We found we could cancel in 10 days. Bluegreen NEVER mentioned one word to us about the buyer having a cancellation period.

Our presentation was on Saturday, 7/28/12. On 7/29/12 we returned the Owner's Kit to the presentation site and received a receipt for it. On 7/30/12 we typed and printed a cancellation letter at the local library using the language in the cancellation option. We had the letter notarized at a local bank.

We included a copy of the receipt for the return of the Owner's Kit, and sent the letter overnight to the address given in the cancellation option which was in Boca Raton, FL. We stopped payment on our check and notified our credit card company that we would dispute this charge should Bluegreen charge us. Bluegreen did charge our credit card. I called every Friday and was told each time that Bluegreen would (or had) cancelled the contract on 8/7/12.

I was told we would receive a refund on the credit card, but the times varied depending on to whom I was speaking. Some said 20 business days while others said 30-45 days, all beginning with Bluegreen's date of 8/7/12.

Eventually, we did receive a refund on the credit card on 8/30/12 which was not posted until 9/2/12. I just wanted to let those know who are waiting on a refund that Bluegreen did refund our money.

Product or Service Mentioned: Bluegreen Resorts Vacation Ownership.

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Anonymous
#1683294

Thanks in the process of wrinting my letter.

IdenticalSriLankanElephant925
to Anonymous #1693570

Did you get your money back

Anonymous
#1676172

Thank you for share your experience.

Anonymous
#1549997

Thanks for posting all of this!! Here’s my update: went to presentation in Tennessee on August 14th.

My wife and I decided we didn’t want it on the 16th. We sent our rescission letter notarized and certified and it was received on the 21st. Now I’m happy to say that it is only the 30th of August and we already got a full refund on everything. Also I did NOT send the kit back and they didn’t charge me for it.

It doesn’t state anywhere in the contract that I have to send it back so I didn’t . I also spent the 100 dollar debit gift card and 50 dollar restaurant gift card they gave me and also planned a 7 night vacation for free they gave me before they returned my money. Oh well I guess good for me called bank just to confirm refund and made copies of everything in case anything comes back to bite me in the ***!!

You snooze you lose Bluegreen you thought you had another person fooled with your games. Guess again

IdenticalSriLankanElephant925
to Anonymous #1693573

Can you please email me at thotarock143@gmail.com

RoyalJaguar
to IdenticalSriLankanElephant925 #1713687

Can you share the sample letter to me? Syraz37@gmail.com

Anonymous
to RoyalJaguar #1714315

Could you also share the sample letter to me as well? Gatornation05@yahoo.com Thank you

Anonymous
#1546257

Thank your for the information you shared i followed the steps on how to cancel the contract and already received a refund and my purchased was cancelled the staff that helped me were very nice to me the only reason i cancelled my contract was because i felt like i rushed making the decision to purchase and when i started looking at reviews i got cold feet and decided to cancel the contract am glad i did the research before my 5 day cancellation agreement even though they told me i had 30 days. Once again thanks for the information you shared.

Anonymous
#1545655

I do have to send all the booklets and the cd-rom they gave us? I just sent my rescission letter had it notarized and sent it certified mail but I did not return the kit.

Is it too late? Can I still send it back I haven’t heard anything yet it’s only been a week

Anonymous
to Tim #1546262

You can still send the kit

Anonymous
to Anonymous #1547670

Who do I send it to? Do I send it to boca raton Florida or do I send it back to the place I went to the presentation which was Sevierville Tennessee. I live in Illinois.

IdenticalSriLankanElephant925
to Tim #1693577

Hello tim Thota here can you please email me at thotarock143@gmail.com I have couple of questions on how to cancel it Thankyou again

Anonymous
#1476852

Thank you for sharing; I also bought in and realized I did not want it a cple days later. I was stressing wondering if I could cancel, so your post helped me immensely!

I found where we have 10 days to canx. We also were hovered over for hours and hours with no food or time to discuss amongst ourselves; basically time to think. They even walked us out to our car at the end. Anyway, thanks for the icanx.

info. The request to canx going out tomorrow 3rd day in.

Anonymous
Las Vegas, Nevada, United States #1325936

Does anybody have a sample cancellation letter?k

IdenticalSriLankanElephant925
to Joyce #1693766

Did you get one? Email me at thotarock143@gmail.com

RoyalJaguar
to Joyce #1713688

Can you share the sample letter to me? Syraz37@gmail.com

Anonymous
Myrtle Beach, South Carolina, United States #1313568

We visited Myrtle Beach and stayed at a nice condo courtesy of Bluegreen. All would have been well if we'd just nodded through their presentation and walked out, as we have many times before in similar presentations, but for some reason we were *** and fell for their spiel.

We signed up for a $17k package on Monday afternoon.

Tuesday morning I stopped by their sales office to say that I wanted to cancel the contract, and they told me it had to be sent in by certified mail to their Boca Raton office. I went straight to the post office and mailed the contract package back by certified mail, along with a signed letter saying that we were cancelling the contract. For good measure, on Thursday morning I sent another signed cancellation letter overnight by FedEx, along with copies of the first letter and a picture of the certified package taken at the post office.

The FedEx tracker confirms delivery of our cancellation letter, while the USPS website shows they attempted delivery but haven't been successful so far. I'll post back here with an update when Bluegreen issues a refund.

Anonymous
Bakersfield, California, United States #1268830

I sent a letter but I did not return the owner's kit. By not returning the Kit, did I waive my right to cancel?

I was surprised they didn't provide the revocation form with the contract folder.

I typed on up myself. I didn't even check if it was in the Kit package.

Anonymous
Plainfield, New Jersey, United States #1257161

What do you mean by "using the language in the cancellation option. "?

Anonymous
to Anonymous Bakersfield, California, United States #1268864

The wording is in the contract with bold letters. Please note that like in my case, I signed in Nevada which provides a 5-day cancellation window but I was provided an addendum because my resort is located in California which provided a 7-day window.

I just contacted Bluegreen and was told they received my letter and confirmed cancellation. Make sure you return your owner kit or you will be charged.

I had not sent mine and was told I would be charged for it unless I sent ASAP. They received my notice of cancellation on 1/10/17 and confirmed cancellation for 1/13/17.

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