Iona, Florida
Customer service
Exchange, Refund and Cancellation Policy
Facilities and Services
Price Affordability
Quality of Accommodation
Quality of Food

We have been owners for 11 yrs. and have had wonderful vacations.

We have discovered in the past couple of years that many sales personnel and owner update reps are less than knowledgeable about BG and how it works. We are often told that we have explained things to them better than their trainers have done. I can understand frustration with incompetent representatives.

Bluegreen has been an excellent purchase for us. But, unless you are going to use the vacation opportunities, I wouldn't buy points to pay maintenance fees which happen to be very reasonable compared to other timeshare companies.

Product or Service Mentioned: Bluegreen Resorts Vacation Ownership.

Reason of review: Not as described/ advertised.

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