Product: Bluegreen Resorts Vacation Package Booking Clear all filters (33 of 33 reviews match)
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Bluegreen Resorts in Charleston Central, South Carolina - Told one thing on the phone and then totally went against it

1.0
Details
This place is a total scam. They use other hotels to book your stays and give you a presentation. They had no one available onsite to help us check in and deal with a couple of issues and their main customer service was not available for 4 days at all at any number listed. When they were finally available to talk to it was to late and they refused to admit any fault in the issue. Would not refund my money after telling them I did not feel right staying somewhere that I was lied to about. I go to New Orleans no less than once a year and I will not stay at anything they have going and will not use the Cambria for any of my stays. Their customer service was not any good either.
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Review
#1645744 Review #1645744 is a subjective opinion of poster.
Service
Bluegreen Resorts Vacation Package Booking
Cons
  • Customer service is there to keep the money in their pockets
Reason of review
Poor customer service
Loss
$199
Preferred solution
Full refund
Tags
  • Bluegreen Cancellation Misleading

Bluegreen Resorts - Atlantic palace

1.0
Details
Book a room in Nov 2018 . For Sept 2019 told all RCI rooms on inback of building with a stinking lousy view ... Now the stinking internet is not working. .. So much for Bluegreen
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Review
#1641975 Review #1641975 is a subjective opinion of poster.
Service
Bluegreen Resorts Vacation Package Booking
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Back in November of last year friends of ours took a trip through Bluegreen vacations and purchased a timeshare which then made them owners. The two adults and two children took their trip had a blast bought into the timeshare came home a week later my husband and I...
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Review
#1626392 Review #1626392 is a subjective opinion of poster.
Service
Bluegreen Resorts Vacation Package Booking
Pros
  • There is no pros
Cons
  • Exploitation
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • Scam Vacations

Bluegreen Resorts - Don't suffer!!!!!!

So we have had this over a year and it is the worst purchase I have ever made, this company takes advantage of you and your money. There is always an extra charge and hidden charges to shrink your wallet. We have called five times to book in New Orleans for a small 3-night trip and they always say nothing is available, there should be something available for the amount we pay. Do not buy this... a HUGE MISTAKE!!!!!!!!!!
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Review
#1559375 Review #1559375 is a subjective opinion of poster.
Service
Bluegreen Resorts Vacation Package Booking
Reason of review
Order processing issue

Bluegreen Resorts - My reservation was wrong

We were supposed to be getting a king suite according to our rep who booked our vacation and we checked in and got a normal queen room with no balcony!! Just want I paid for and was told I was getting from you all!!
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Review
#1523984 Review #1523984 is a subjective opinion of poster.
Service
Bluegreen Resorts Vacation Package Booking
Reason of review
Not as described/ advertised
Bluegreen called and offered a 3 night 4 day stay in one of their new luxury hotels for $150. They had several cities/locations to choose from & I was given a year before it expired. The guy I spoke to initially, said my husband and I would be expected to take a survey...
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2 comments
Anonymous
#1557197

I don't think they actually own the vacation locations. From my understanding of the sales pitch we went to, they have some type of contract between other vacations rentals and themselves.

If you still have time to go to the presentation, go and get whatever the free offer was. We got a three night stay for about $55 and a cruise. We had to upgrade to sail out of our home port in Tampa $200 and pay the port fees and taxes.

We knew about the fees beforehand and we knew that we had the option to upgrade. The cruise is costing us a little more than $300 less than we normally pay for our cruises.

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Review
#1335854 Review #1335854 is a subjective opinion of poster.
Service
Bluegreen Resorts Vacation Package Booking
Reason of review
Not as described/ advertised
Loss
$150
Preferred solution
Truthful answers would be great.
My fiance was sketchy about it saying I should probably not do it if I don’t want to be disappointed and so forth and so on but I did it anyway on 3 contingents 1) we have two queen beds, 2) a private balcony and 3) be in downtown Gatlinburg. I spoke to Steven Hammer...
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Review
#1288966 Review #1288966 is a subjective opinion of poster.
Service
Bluegreen Resorts Vacation Package Booking
Reason of review
Bad quality

Bluegreen Resorts - I want to book a vacation

Closed at the time I called.
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Review
#1287244 Review #1287244 is a subjective opinion of poster.
Service
Bluegreen Resorts Vacation Package Booking
BE WARNED!!! So far I have not taken my trip with them but my credit card put me on the phone with them to get this FREE trip for 150 dollars. After booking they say it only requires a 2 hours presentation attendance. I am now booking and they say that taxes and fees...
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1 comment
Anonymous
#1488375

Our "nice" hotel was horrible!!!!!!

Review
#1264894 Review #1264894 is a subjective opinion of poster.
Service
Bluegreen Resorts Vacation Package Booking
Reason of review
Problems with payment

Contact Bluegreen Resorts Customer Service

Mailing Address:
Bluegreen Resorts
4960 Conference Way North, Suite 100
Boca Raton, Florida 33431
United States
Phone:
(800) 456-2582
All Bluegreen Resorts Contacts

Bluegreen Resorts Reviews

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  5. 23 reviews
Bluegreen Resorts reviews
1.0
Details
Petersburg Florida, I will never deal with Bluegreen again. Coming from Ohio (A 16 hour trip) under the promise that we will get our hotel paid for, a $200 food gift card, a free Cruise, and our family also being members of Bluegreen. I had every intention on...
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Review
#1201365 Review #1201365 is a subjective opinion of poster.
Service
Bluegreen Resorts Vacation Package Booking
Cons
  • Misleading sales pitch
  • Customer service
Reason of review
Not as described/ advertised