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We bought a timeshare with Bluegreen and before we did we told them no because we were moving and might not use it. They assured us if we did not use it we could sell or gift the dates to someone else.

So we decided we would buy with that insurance in place. We moved and could not use it so I called to put our reservations in someone else's name and was told I could not do it. The only reason we purchased was because we knew we could have someone else use it.

After many hours on the phone there is no resolution and we wasted our money. Stay away they will lie to you to get you to buy!

Product or Service Mentioned: Bluegreen Resorts Vacation Ownership.

Reason of review: Not as described/ advertised.

Monetary Loss: $800.

Preferred solution: Full refund.

Bluegreen Resorts Cons: Poor customer service and sales reps lie.

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Anonymous
#1524517

I don't think you bought a timeshare from BlueGreen for only $800. It appears you purchased a "sample package", permitting a single week vacation at BlueGreen Resorts.

You probably purchased a "Right to Use", not a deeded timeshare. The concept is that you will go to one of their resorts, engage in the resort experience, and want to become an owner. BlueGreen, at a mandatory sales meeting during your week would then provide a $800 credit towards ownership.You mention you moved, and cited that as the reason you did not use the product purchased.

It is unclear why you claim you couldn't use your product, as BlueGreen has resorts in multiple locations. The written terms & conditions should cover whether you may gift your certificate.

Anonymous
#1438477

Issue was resolved. We are happy with the overall outcome.

Anonymous
#1431734

$800 does not buy you a timeshare .....and yes the sales person was correct if you are an owner you make a reservation in the name the person who is using it . You are able to change the name online at anytime until check in

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