Bluegreen Resorts - Could not attend the meeting and could not get help from any staff to resolve problem
My wife did not bring the major credit card with her so we could not hear the presentation. Even after we offered to go online and pull up our amex account to show them that we qualify they said we cant do that because the paper work said that we had to bring it with us.
So i pulled out the fine print to show her that it only said we had to have one. not that we had to show them. So they played back the recording of my wife on the phone before the trip. and they said "do you have a major credit card not associated with your bank account".
then she got on the phone with me and said did you hear that. I said yes and we do have one in fact we have two. But it did not say we had to bring it to check in. So she said that have means in hand.
So I said I have a wife but she is not here with me just like I have a card that is not here with me right now.
And than she said call customer service who also did not offer any help. So here I sit pissed off waiting for charges to show up on the card that we supposedly don't have.
Monetary Loss: $600.