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Contact Bluegreen Resorts Customer Service

How to Reach a Person at Bluegreen Resorts

Verified Contact Information

Toll-Free Number:

  • 1-800-456-2582
    Owners
Call Now

Customer Service:

  • 1-800-845-1995
    Promotional Vacation Guests
  • 1-866-933-7520
    Purchasing Ownership

General Info:

  • 1-888-750-5263

Headquarters:

  • 1-561-912-8000
resorts@bluegreenemail.com
Resorts
info@bluegreenvacations.com
legal@bluegreenvacations.com

Bluegreen Resorts Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Bluegreen Resorts Phone Number
1 (800) 456-2582
Average Hold Time
00:02:37
Average Calls duration
4 minutes
Most Popular Bluegreen Resorts Email Address
resorts@bluegreenemail.com
Bluegreen Resorts Live Agent Availability
20% of callers successfully reach a real person
Issue Resolution Rate
Low (15% reported full resolution)
View full overview

How to Contact Bluegreen Resorts?

Customers with general queries and concerns regarding owners can dial the toll-free number 1-800-456-2582 to contact between business hours. The Bluegreen Resorts customer service phone number 1-800-845-1995 is active to consult the support team for inquiries about promotional vacation guests. Those with queries regarding purchasing ownership can call 1-866-933-7520 between Bluegreen Resorts customer service hours. The helpline, 1-888-750-5263, is published to seek general information regarding the company's services and policies. Those calling the company headquarters to request information regarding activation, cancellation, payments, and charges can use the Bluegreen Resorts customer service number 1-561-912-8000 for an efficient response. You can also consult Bluegreen Vacations Unlimited, Inc. at 4960 Conference Way North, Suite 100, Boca Raton, Florida 33431, United States, by mail or in person for better assistance.

Bluegreen Resorts customer service assists clients with different issues at specified times. Customers consulting the company's corporate headquarters can arrive at the Bluegreen address between 8:00 AM and 5:00 PM EST from Monday to Friday. To discuss your issues and concerns with owner customer service, contact the agents between 8:00 AM and 9:00 PM EST from Monday to Friday. The business representatives are also available on Saturdays between 9:00 AM and 5:30 PM EST. Bluegreen Resorts' customer service hours for vacation guest services are between 9:00 AM and 6:00 PM EST from Monday to Friday.

Three emails are available to contact the business agent for different purposes. Customers seeking general information regarding the company services and policies can write to info@bluegreenvacations.com. The Bluegreen Resorts support email legal@bluegreenvacations.com is published to consult the legal department for related issues and inquiries. Those with queries about resorts can email resorts@bluegreenemail.com between Bluegreen Resorts customer service hours. After reviewing their request, the business agent will respond with a solution to their concerns within two or three working days.

To consult the company agent online, open the Bluegreen Resorts website and your browser and click Contact Us on the homepage. That will direct you to a new page with various options, including Help/ FAQs, Call Us, and Email Us. Select the one that suits your concern and submit a request to the customer care team. For additional information and contact options, sign into your registered account using your Bluegreen Resorts login credentials or create an account on the website.

PissedConsumer Club

Contact Information

Corporate Office Address:

Bluegreen Vacations Unlimited, Inc
4960 Conference Way North, Suite 100
Boca Raton, Florida 33431
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 9:00pm

Saturday: 9:00am - 5:30pm

More contact details

How Customers Rate Bluegreen Resorts Support?

5.0 / 5
Good

Based on 1.2K calls to Bluegreen Resorts customer support through PissedConsumer.com and 1 survey response.

Total Calls
1.2K
Avg Call Duration
03:44
Issues Resolved
15%

Why Customers Call Bluegreen Resorts?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 31%
  • Request for Information 25%
  • Payments and Charges 13%
  • Activation/ Cancellation 7%
  • Product/ Service 7%
  • Account 4%
  • Return/ Replace 3%
  • Employment 3%
  • Shipping and Delivery 2%
  • Staff 2%
  • Cards 1%
  • Refund <1%
  • Streaming Services <1%
  • Booking and Reservation Issues <1%
  • Payments & Transfers <1%

Customer Inquiries & Issues

31%
  • "Book time share"
  • "Cansulation"
  • "Was wanting to get copies of my contracts for future vacation planning"

Request for Information

25%
  • "Questions regarding e-mail about legal proceedings"
  • "Check on a reservation"
  • "General questions"

Payments and Charges

13%
  • "Maintenance fees"
  • "Billing"
  • "Main.fees"

Activation/ Cancellation

7%
  • "Cancel appointment"
  • "Cancel a reservation"
  • "Cancel reservation"

Product/ Service

7%
  • "Complaint"
  • "When is Via Roma opening up. Is it December 9? Disappointed we hear nothing about it. We own 6 weeks, and would love ke some information. When calling the Via Roma, we get no one to call us back. The message left tells us they are busy helping guest."
  • "Please connect me to the resolution department"

Account

4%
  • "Can not log in"
  • "Redeeming reward points"
  • "trouble logging in"

Return/ Replace

3%
  • "Change in reservation"
  • "Change reservation"
  • "Bank change"

Employment

3%
  • "Job"
  • "I need my last paystub with year to date to get approved for a mortgage"
  • "Employment"

Shipping and Delivery

2%
  • "Never received 100 gift card"
  • "Rebook Vacation package"
  • "Vacation package"

Staff

2%
  • "Bad service and disrespectful manager"
  • "Customer service"
  • "Im very unhappy with the service"

Cards

1%
  • "Credit card"
  • "Card new card"
  • "I did not authorize my card to be charged"

Refund

<1%
  • "I need my refund"
  • "Refund amount 49.00"
  • "Refund amount"

Streaming Services

<1%
  • "Aboutvroom"

Booking and Reservation Issues

<1%
  • "Reservation"

Payments & Transfers

<1%
  • "Payout"

Compare Bluegreen Resorts Customer Service To

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