100 Front Nine Dr, Saint Augustine, FL 32092
Not resolved

My owner review and update was nothing as presented. My new contract that I am paying for is not even listed on my Bluegreen account and have no idea where the money goes and nobody can tell me.

But the old contract is still showing on my account as delinquent with no payments made since April when the new payment was automatically deducted from my bank account. I have 18,000 points that I cant use An account that no one can find that I am paying on monthly and an account turned over to collections for non payment . Who dropped the ball after they got my $3500.down payment. Nobody I talk to will accept responsibility and this has been going on for months now.

I was so happy to have a chance to enjoy life for once and it turned out to be a total nightmare.

Can someone please read this and help me. Noreen Thompson

Product or Service Mentioned: Bluegreen Resorts Vacation Ownership.

Reason of review: Poor customer service.

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