Bluegreen Resorts - Family with five kids has to explain no waterpark vacation because of technicality
Imagine driving 5+ hours to go to a waterpark for the weekend with five little kids. Now get there, and explain to them why you can't go anymore because of a technicality.
This is exactly what happened to me this weekend. Steer far far away from bluegreen unless you have your lawyer on speed dial to review their contracts! Not only did we not get to stay the entire weekend, but they refused to refund our money for the vacation and did not give us the three night cruise or $100 gift card that was supposed to be part of the package.
So, what was so bad that we forfeited the vacation? Well, apparently the visa logo isn't good enough. Since my card said debit (yes there was more than enough money in the account), and I didn't have one on me that said credit, vacation forfeited, no refund. I even showed a statement showing that I had a major credit card (I just haven't used it in a long time so didn't even think to bring it), and called their corporate office to try and work something out, but that wasn't good enough. So don't forget anything, read your contract with a magnifying glass, and maybe you will get what you paid for...from reading other posts that's a big maybe.
Product or Service Mentioned: Bluegreen Resorts Vacation Package.
Monetary Loss: $500.