We have been owners for about 14 yrs. Love Bluegreen but San Antonio is another story.
We were told that we were allowed to have a birthday party for my son two week prior to our reservations by more than 2 people. But, when we checked in we were told that we were not allowed and not to bring the fruit we prepared because it was "Federal Law". All my guess and us were told to stay outside of the pool sitting with no shade because the umbrella was broken.
But the following day, another family checked-in and they were allowed to bring as many guess they want and they brought fruit, chips, drinks...etc...
No question: yes, we are a hispanic family and we were treated differently.
What a nasty, unprofessional and discriminating place. I hate it and I will continue to tell everyone not to buy Bluegreen Timeshare.
Product or Service Mentioned: Bluegreen Resorts Vacation Ownership.
Reason of review: Poor customer service.
Monetary Loss: $2000.
Preferred solution: Hate this place. I want this to be on the news.
Bluegreen Resorts Cons: San antonio.