I've reviewed several entries & see a common theme. Deception. I've developed that opinion myself. During our purchase we pointed out something in the contract that wasn't explained in the negotiations. They compensated us with a certificate of points. Recently, we were invited to come to a new owner orientation. It was implied there would be a barbecue. It was a "theme" not a dinner(as several people expected). Cold veggies, dip, fruit, water, tea, coffee & tiny barbecue sandwiches. Drawing at end for small prizes.
After we agreed to attend, we were then told to send $50 refundable. We were given, 3 day/2 night stay :(, 2 show tics, 2 free Great American Buffet. Seats for show = great. PV hotel was called a "partner" to BG. Hotel out dated, cob webs above curtains, below cooling unit, hair in ceiling portion of shower, slow drain of shower water, could see where vacuum had been by looking next to the dusty baseboard.
Orientation = approx. 5-10 min announcement of a new CEO. BG focus was to sell, sell, sell. The individual with us was nice but guy traveling around answering points/money questions was insulting. No one asked if we felt comfortable using the books or going on-line to book time. If we hadn't asked for a brief run through of a "mock" vacation planning scenerio, I know it wouldn't have happened. I wish the new CEO would focus on cleaning up the reputation & ensuring better treatment of the hardworking owners that have invested in their company. They have 'our' money but word of mouth will sure squash future purchases.
I remember the day we purchased BG. When given our deposit back in check, the girl told us "don't go to the bank across the street". She said they will talk bad about Bluegreen to you. That was a red flag but by then it was too late. Best way to make the most of your timeshare is to USE it.
I hope I find some positive feed back soon. It's not a good feeling to think you've invested in a deceptive, cheap, unflexible company.
Product or Service Mentioned: Bluegreen Resorts Vacation Ownership.