Saint Augustine, Florida
2 comments
Resolved

My husband and I have been Bluegreen Resort owners for over 10 years and had been satisfied with their service until now.Last December we were in St.

Augustine Florida at the Golf Resort and we were called by their sales staff to come in. Now in the past we had not went but they stated that there were new things that Bluegreen was doing to make it worth us at least listening. Rob was the sales person we spoke with and he let us that if we combined our points that we could use them to help pay our maintenance fees each year. Well when I call Bluegreen to request to use my points towards our fees I was told that I would need to be a Silver member and that it wouldn't help much even if we were Silver members.

We were terribly upset because we felt lied to. The whole reason we considered combining our two contracts was to be able to use the points towards the fees. We were told repeatedly and asked about the points towards fees new offer and we were reassured that it would be great for us to have to benefit. Rob will not return my phone calls and Bluegreen doesn't care because they know we cannot sell the contracts or at least get our money back.

We went from a couple that really enjoyed using Bluegreen to a couple that wishes we had never started to be members. Oh, don't fall for the free gifts that they are giving as a sign up bonus. The free cruise, 4000 additional points, free picture, they are all a big disappointment.

Just like Bluegreen Resorts!!!!If we only trusted our first judgement and not went to the sales office that day.

Review about: Upgrades And Ownership.

I didn't like: That they are not holding up to they sales peoples statements.

Review #935392 is a subjective opinion of a user.

1.0
Customer service
Price Affordability
Value for money
Quality of Accommodation
Exchange, Refund and Cancellation Policy
Cleanliness
Staff
Billing Practices
Website
Facilities and Services
Diversity of Products or Services
Location
Quality of Food
Reason of Review / Monetary Loss Not as described / $3000
Preferred solution Full refund

Had an Experience with Bluegreen Resorts?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Minneapolis, Minnesota, United States #1239351

My wife and I are in the same boat. Moved up to Silver members, and THEN found out our points were worth $.01 each to help offset maintenance fees. We were told that our points would cover the fees, not a fraction of them.

Anonymous
to Anonymous Glen Burnie, Maryland, United States #1316650

Thank goodness for these reviews.We just came back from a timeshare presentation at Blue green resort in Myrtle Beach.

The initial rep that contacted us, told us that we would be staying on the beach with an ocean view, when we arrived at the Clarion, it was far from the breach and not at all what we were offered.

The presentation took 4 hours, and it felt more like a rape commercial where my husband and I kept saying "No means No".We didn't buy, primarily based on the initial introduction to the company was based on lies, nowhere to go from there.

You May Also Like

Rome Paradise Inn Sanitary Conditions Review Rome Paradise Inn "We choose this place via booking.com. Difficult to find first of all then to find out the building was a department and on forth floor was this so called hostal..." Read more Baymont Inn And Suites - Paid for Room that was not Cleaned! Baymont Inn And Suites "Arrived in Albany ga Saturday 6/10/17 looking for a nice place to lodge for that day so Baymont looked nice was convience to shopping and eating... paid for room around..." Read more Embassy Suites By Hilton - Roaches at Embassy Suites Atlanta Buckhead Embassy Suites By Hilton "Reservation dates March 30 - April 2. Room 424. I arrived at 2:30am and no one was at the front desk, so I walked around looking for someone, and eventually..." Read more Candlewood Suites - Candlewood 600 Wonderworld Dr. San Marcos TX, 78666 Candlewood Suites " For being a Candlewood Suites I'm real disappointed with our experience here. First night I checked in it was late close to midnight and had a real exhausted day. The..." Read more Dhgate - Nice blue watch Dhgate "I like watch I bought. cheap and fast delivered. Its to easy buying on dhgate.com. goods arrived less a month and purchase was made from my cellphone. I like so..." Read more Rv One Superstores Winter Park - Rocky to Smooth In Winter Park Rv One Superstores Winter Park "I purchased an Airstream from RV One in Winter Park FL just a few days ago and after a rocky start, I spoke to the onsite manager and she smoothed..." Read more Fitbit Surge Band is defective Fitbit "After 11 months my non replaceable bands on my Fitbit Surge separated from the unit. After posting these photo to the website the comment from Fitbit was I did not..." Read more Carid - RIP OFF ALERT Carid "CARid...AKA...ONYX....RIP OFF ALERT...... CARiD...AKA ONYX DO NOT BUY HERE... CARiD...AKA ONYX... I bought A woodgrain dash cover set for 2016 express van. 300+ dollars 8 pieces. Dash cover fit not..." Read more