1. When we originally planned to make our visit in the Smokey Mountains this past March (2012) to view the resort I was excited. "A 90 minute selling with a 12 month and 4 year old probably won't be bad" is what I thought. But when we got there at 8:30am and didn't leave till 1:00pm, I'll be candid, I was livid. The baby missed his nap and was hungry, so naturally he was throwing a fit and the lady was going on and on. There was never an opportunity to be polite and excuse our selves. I finally had enough and looked at my husband and said, "ok, I'm making an executive decision, we aren't doing this. Thank you for your time. Babe, lets go." She had the balls to ask for 10, TEN! referalls.
2. My husband received a Bluegreen credit card in the mail about 3 weeks after we got back. I asked him when did he apply for the new credit card. He told me never did. So, my question, did Bluegreen take the opportunity when they had his info and run his credit and open up a line without authorization?
3. My other issue with these SCAMMERS just came to light. I guess they partner with other companies, specifically Vacation Tour and Travel Agency (sounds phony doesn't it). When we originally got the call to see the resort we also got the opportunity to get a discounted 4 day cruise with Carnival Cruise line. Our cost was just $165.00. When we tried to book the cruise today for just a 3 day cruise during the off season, we were told that the total cost (out of pocket for my husband and I) was going to be $700.61! FOR THE EXACT SAME CRUISE THROUGH CARNIVAL I COULD BOOK IT FOR $590.40! What the heck! I paid these scammer $165.00 for nothing. This is completely dishonest. If we booked the cruise the woman on the phone wanted us to book, it would have been about $800.00 for the 4 day. We were straight-up lied to.
The only way I'd be happy is if I got our $165.00 back. And I know its a 3rd party we dealt with, but Bluegreen should care, it makes them look horrible. Till I get our hard earned money back, I'll be sharing my experience with them to anyone that will listen and filing a claim with the BBB.
By the way, they don't even show the actual resort even though its about a mile up the road. They just show you pictures. And no, they DO NOT put you up in the resort either.
My advise, stay away from these people and don't give them any money or info about you unless you are definitely sure you want a timeshare.