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My wife and I purchased a 9000 point package on April 14 2018. On April 16 2018 we made the decision to cancel the contract. I sent my notarized rescission letter to them on April 16 2018 by mail. They say they never received it. I have disputed my purchase with them...
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5.0
Saint Pete Beach, Florida
I didn't like
  • Customer service
  • Availability
  • Were dishonest
#1257006
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Bluegreen Resorts - Reservation questions and points

I saved 8,000 points to my bext year when can i use to book
#1254767
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Very aggressive hard sales people . Do NOT give them your credit card i do, you have not “won” anything I assure you . Availability is much lower than they say, the presentation is awful with people strong arming you the whole time, you will end up paying way more out...
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1.0
#1250060
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Bluegreen Resorts - Awesome

We are owner of Bluegreen
#1239832
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We did a presentation in las Vegas. Unbelievable pressure. After 5 hours took the least way out, a sampler for $800. Couldn't see what our 9000 points was worth until after we signed their contract. We were told 500 points would get us nights in Vegas. When we got the...
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1.0
I didn't like
  • Being lied to
  • Defrauded
#1236652
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Bluegreen Resorts - No problems

We have been owner for many years. We have no complaint. Went to Aruba in January. The resort was very nice. We have been on many wonderful vacations. We are happy owners. Staff has been friendly. We do avoid the sale staff.
4.2
Details
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
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#1230235
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Bluegreen Resorts - Horrible Sales Presentation

Joe the Manager was a total jerk when he found out we weren't interested. Supposed to be hassle free what a joke. Glad we own somewhere else not Blue Green.
1.0
Details
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Value for money
Website
#1229136
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I Checked in and it was not on the floor requested or view and the front desk Ms Caroline didn't try to help us in anyway and made a remark that if the 2nd floor isn't good enough then I should try elsewhere ! And that's not good customer service and another thing is...
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1.2
#1224036
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My “vacation package” was advertised as a 2 night stay at a resort. Called to confirm my reservation and it was at a Holiday Inn Express??? I was told they could not refund my 169$, despite receiving nothing, due to being past 30 days from my original purchase. All...
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1.0
Boyne Falls, Michigan
#1222113
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Bluegreen Resorts - Vacation Package

BAIT AND SWITCH. PLAIN AND SIMPLE. THEY LIED ABOUT THE RESORT AND AMENITIES, HAD NO CLUE WHAT AMENITIES WERE AT THE RESORT. RUINED OUR VACATION WITH LIES. DO NOT TRUST THEM. DO NOT WASTE YOUR MONEY!!!! Spent $1,077 and was offered $150 credit for their lies!! Not acceptable.
1.0
Details
Cleanliness
#1220306
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