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Attended an event to be told about Bluegreen vacations. We did not purchase.

We received 2 certificates, 1 for a cruise and 1 for a hotel stay. We have had nothing but trouble with Bluegreen about these certificates. IT'S AN ISSUE WITH BLUEGREEN, not the redemption company. Received the wrong certificate and not getting the run around.

It's now past the 60 days to register the certificates and NOBODY at Bluegreen will help, they keep transferring back to the redemption center. How am I supposed to redeem certificates without the correct certificate #? I had one lady in customer service that seemed to understand out problem, but since then nothing! I was told to send the certificate back into Bluegreen and now have nothing, AND the 60 days has passed to register the certificate.

Again, RUN. THIS IS A SCAM.

THEY TAKE YOUR MONEY AND DON'T DELIVER.

Reason of review: Poor customer service.

Monetary Loss: $500.

Preferred solution: Deliver product or service ordered.

Company wrote 0 public responses to the review from Jun 06, 2016.
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