Attended an event to be told about Bluegreen vacations. We did not purchase.
We received 2 certificates, 1 for a cruise and 1 for a hotel stay. We have had nothing but trouble with Bluegreen about these certificates. IT'S AN ISSUE WITH BLUEGREEN, not the redemption company. Received the wrong certificate and not getting the run around.
It's now past the 60 days to register the certificates and NOBODY at Bluegreen will help, they keep transferring back to the redemption center. How am I supposed to redeem certificates without the correct certificate #? I had one lady in customer service that seemed to understand out problem, but since then nothing! I was told to send the certificate back into Bluegreen and now have nothing, AND the 60 days has passed to register the certificate.
Again, RUN. THIS IS A SCAM.
THEY TAKE YOUR MONEY AND DON'T DELIVER.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of a product or service and associated monetary loss in the amount of $500. Bluegreen Resorts needs to have the product delivered according to poster's claims.
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