I signed up for the package and booked my vacation with the upgrades. The"resort" was nothing like the website or the description that they gave me.
When I checked in the facility was horrible. Upon contacting them I was advised that is not one of our Resorts. It is an affiliate since they didn't have availability at one of their Resorts. My concern is if you're trying to get me to sign up or purchase something from you, wouldn't you put what you're purchasing on display?
Customer service was receptive, but did a lot of blaming. I'm not a happy customer at all.
Product or Service Mentioned: Bluegreen Resorts Vacation Package.
Reason of review: Not as described/ advertised.