3230 Mountain Edge Road, Boyne Falls, MI 49713, USA
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Price Affordability
Quality of Accommodation
Value for money

My “vacation package” was advertised as a 2 night stay at a resort. Called to confirm my reservation and it was at a Holiday Inn Express???

I was told they could not refund my 169$, despite receiving nothing, due to being past 30 days from my original purchase. All they were able to offer was 100$ visa card if I see their presentation and an additional 50$ visa giftcard if I booked another stay? I cannot express what a devastating experience this has been. This was supposed to be a fun spring break for my family.

All they can offer is for my family to make a 5 hour drive to a Holiday Inn Express where we have to see a 2 hour presentation to get 100$ back? I would never recommend this to anyone.

Product or Service Mentioned: Bluegreen Resorts Vacation Package.

Reason of review: Return, Exchange or Cancellation Policy.

Company wrote 0 public responses to the review from Mar 29.
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