0 comments

We've owned for many years and have quite a few complaints ranging from minor things to more major things.One major complaint, they try to make it a never ending cycle of you buying more points.

You just pay them off and guess what? They change all the rules so you need more points. We do have difficulty getting reservations but have managed to stay at some of the resorts. You're always harassed about attending an "owner update" (sell you more points), before you ever get to your room and by phone.

My husband finally agreed to an update in Branson on 12-31-12. Every time we send our complaints in to Bluegreen we never get a response, so before we left we made a list. They were 20 minutes late getting us in. Immediately told us we'd been flagged since we haven't bought points since 2002.

Of course the rules have changed once again. We brought up our complaints, the woman asked to see them, then said it was hilarious and wanted to make a copy for them to laugh about in the lounge. She came back with a manager/supervisor or whatever to address my complaints. He cussed alot, not very professional.

They made a lot of excuses, he kept telling the story of all the farmers who used to buy bluegreen points but said that once they'd been burned they won't buy anymore. Seems like that is admitting that they don't do their owners right. He pretty much said that he couldn't do anything about complaints unless we bought more points because he couldn't get into our account with it that old. We were told they couldn't "update" us unless we bought more points.

I have since reported this to Bluegreen but as expected, gotten no response.For now we'll keep the points we have and use them the best we can but will never invest another dime in this company.

Had an Experience with Bluegreen Resorts?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Bluegreen Resorts - WARNING - Top 5 Timeshare Scams - Share your thoughts feelings and dealings about your resort! Bluegreen Resorts "Timeshare owners beware! According to the FTC, numerous state attorney generals, BBB and other trusted sources, timeshare owners and consumers going on timeshare presentations are under attack. Anyone who has..." Read more Bluegreen Resorts - Over promise, under deliver Bluegreen Resorts " Hello all! This will be a long review but so worth it to read it especially for those staying as part of a package deal with presentations. I had..." Read more Silverleaf Resorts - Where do I start? Silverleaf Resorts "I have been a Silverleaf Resort owner for over 20 years. Purchasing a Presidential with Endless Escape (paid top dollar). And ever since Holiday Inn Resorts took over it has..." Read more Motel 6 - Room Review Motel 6 "When we opened the door it was obvious the room had not been cleaned from the last guest from the smell and just looking around..." Read more Gutter Helmet - Great so far Gutter Helmet "Purchased home in Jan 2017 with gutter helmet already installed. Had a few issues with water runoff and icicles. After reading the warranty and looking on line, found that the..." Read more Crossroads Rv - FADED TOP , NOT DIRTY !! Crossroads Rv "My wife and I are in the market for a 20-24ft. Lite travel camper. We found a Crossroads sunset trail 220rb. This met all our needs the camper is a..." Read more North Coast Auto Mall - They fooled me twice; shame on me! North Coast Auto Mall "My sister hosted a foreign exchange student from China for his senior year of High School. He was subsequently accepted to attend Ohio State University. As a graduation present, his..." Read more Curriculum Associates - NO JUST NO Curriculum Associates "So I'm using I-Ready and stuff, and it's "teaching" me about figurative language. But it gives me weird examples, and as in weird I mean disturbing. For hyperbole the example..." Read more