stayed at mountain loft in gatlinburg, tn. worse vacation of our lives.
we stayed 2 nights there, after the 1st night the next day the front desk called and said we had to move to another room. What? we had a baby and tons of baby stuff to move. they stated that they had booked this room for that night.
so we moved to another room. the next day, the front desk called and said we had to yet move to another room. What? another room again?
I went down to the front desk, enough was enough. We decided to check out and just leave and never go back to another Bluegreen resort.
A bunch of incompetent monkeys at the front desk of this particular resort. They were so disorganized it became hilarious.
Reason of review: Poor customer service.
Monetary Loss: $850.
Preferred solution: I want nothing from this place. I chock this up as a learning lesson. Never ever stay with another Bluegreen resort. Thank you for teaching us this lesson..